Roopkund Heaven — Contact Us

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Perfect Trek

Whether you have questions about routes, seasons, or bookings — our mountain experts are ready to guide you every step of the way.

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Our Location
Roopkund Marg, Lohajung
Mundoli, Uttarakhand, India
Working Hours
Mon – Fri
10:00 AM – 6:00 PM IST
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Lohajung, Uttarakhand
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500+ Treks Completed
4.9★ Avg. Rating
12+ Years Experience
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Frequently Asked Questions

You can book directly through our website, call/WhatsApp us at +91 96903 12868, or fill in the contact form above. We'll send you a detailed itinerary and a booking link within 24 hours of your enquiry.
Cancellations made 30+ days before the trek date receive a full refund minus processing fees. 15–29 days: 50% refund. Less than 15 days: no refund, but you can transfer your booking to another date free of charge once.
For treks above 4,000 m (like Roopkund), you should be able to walk 6–8 km per day with a light backpack. We recommend 3–4 weeks of cardio training (running, cycling, stair climbing) before your departure date.
Key items: layered clothing (base, fleece, waterproof jacket), trekking poles, sturdy ankle-support boots, sleeping bag rated to –10 °C, headlamp, sunscreen SPF 50+, and personal medication. We provide a detailed packing list post-booking.
All our guides are trained in Wilderness First Aid and carry supplemental oxygen and a pulse oximeter. Our itineraries include acclimatisation days. At the first sign of AMS, we descend immediately — safety always comes first, no exceptions.
Yes — travel insurance that covers high-altitude trekking and emergency helicopter evacuation is mandatory for all our expeditions. We can recommend policies if you're unsure where to start.
The nearest railhead is Kathgodam (≈ 200 km). From there, shared jeeps and private cabs run to Lohajung (≈ 8–9 hrs). We can also arrange group transfers from Kathgodam or Rishikesh — just ask while booking.
BSNL and Jio have limited coverage up to Wan village. Beyond that, there is no mobile signal. Our guides carry a satellite communicator for emergencies. We advise informing your family about expected blackout periods before departure.
Our packages include: certified guides, permits, tented accommodation, all meals on trek, porters (1 porter per 2 trekkers), first-aid support, and a complimentary trek briefing kit. Travel to/from the base camp is not included unless specified.
Yes! We have a gear rental service at our Lohajung base. Trekking poles, sleeping bags, crampons, gaiters, and headlamps are available on a daily rental basis at very reasonable rates. Mention this while booking to pre-reserve.

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